There is a problem with my house Fiber optic, I got free hours 3 times from my job and stayed home for Kpn to fix the problem, they couldnt fix the problem!!! And the most impolite customer service I ever seen in the Netherlands speeked with me!!! I still have to get free hours from my job and be hopefull that finally problem can be find and fix it...
Hi
Am I right in reading there is a new engineer planned to go to your house? And if so, for which day is this planned?
HiÂ
Am I right in reading there is a new engineer planned to go to your house? And if so, for which day is this planned?
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I'm working from home today and waiting for a kpn engineer to blow a new fiber optic line to my house.
They are supposed to be here at 8:00, but still no one shows up.
I hope they show up! and fix the issue on the 4th time of visiting.
He came a bit late but he could fix the problem.
Finally now I have internet after one month.
Thank you Bram for your follow-up.
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