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Question about moving confirmation

Forum|Forum|5 years ago
February 16, 2021
1 reactie
36 keer bekeken

ewth
Nieuwkomer

Hello ! I’ve just confirmed my moving on KPN and now it says :

“Connecting equipment
To be connected from 2 March

This costs € 75.00 once. Our technician will install the modem, the WiFi, 1 TV, 1 PC and 1 telephone. If the technician installs your package at the new address, the services will stop at your current address.”

Does it mean that I have to pay 75 euros just to move my connexion ? Or is it 75 euros that I have to pay if I want a technician to come ?

And my other question is : do I need to ask a technician to come ? Or the connexion will work automatically in the new place ?

Thanks for you help

Beste antwoord door Bart van KPN

Hi @ewth, welcome.

It's your last option. If you like a technician it will cost you 75 euro. If you do it yourself it's free. So you can install 2 march without a technician. There will be internet in your new place. Good luck.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+20

Bart van KPN
Oud Moderator
Antwoord
Forum|Forum|5 years ago
February 19, 2021

Hi @ewth, welcome.

It's your last option. If you like a technician it will cost you 75 euro. If you do it yourself it's free. So you can install 2 march without a technician. There will be internet in your new place. Good luck.

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