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Hello ! I’ve just confirmed my moving on KPN and now it says : 

“Connecting equipment
To be connected from 2 March

This costs € 75.00 once. Our technician will install the modem, the WiFi, 1 TV, 1 PC and 1 telephone. If the technician installs your package at the new address, the services will stop at your current address.”

Does it mean that I have to pay 75 euros just to move my connexion ? Or is it 75 euros that I have to pay if I want a technician to come ?

And my other question is : do I need to ask a technician to come ? Or the connexion will work automatically in the new place ?

Thanks for you help

 

 

Hi @ewth, welcome. 

It's your last option. If you like a technician it will cost you 75 euro. If you do it yourself it's free. So you can install 2 march without a technician. There will be internet in your new place. Good luck.