Return of the equipment: received a reminder

Hi ​@Pi0001as, welcome to our community. 

It’s good that you’re mentioning this here, and great that you still have the proof of shipment. I expect that this still needs to be processed on our end. If you receive another reminder from us about this, please contact us so we can make sure it’s handled correctly.

You can easily schedule a call-back appointment with us (bottom right). We’ll then contact you at a time that suits you to resolve this, helping you avoid any potential waiting time. You can also reach us via X or Facebook.