Several issues with KPN internet

Question

Hello,

I 've recently bought internet from KPN, from the beginning I had several problems because I couldn ' t log in and make an appointment with a technician to connect my internet. After raising the issue here in forum someone made an appointment for me. A technician came and installed the wifi. But afterwards I wasn ' t printable to connect to the internet using my devices (including mobile, laptop etc). Now I wanted to add “internet ” as a product to my profile and it 's saying “ You are not connected to your KPN internet connection. ”! How can this be possible?
Please ask a tech nician to come and fix my internet after this long time and please fix my profile.

Bart van KPN · Accepted Answer

Hi @elnazshahzeydi, Do I understand you want to add you internet subscription to your Mijn KPN, but it's not possible due to the fact your not on your internet? Or is there more. Because I see a mechanic is planned for tomorrow. He will come beteween 0800-1000 hours. Please let me know if he fixed the problem.

wjb · Answer

@Erwin_, Haal dan ook direct even dat telefoonnummer weg.

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