I started my contract with KPN on 1st Juni and I'm not receiving the velocity that I expected. Before I had T-Mobile with 400Mbits/s without issue.
I received a call from KPN on Friday, and we didn't manage to get the speed improved. He said that would call me on Saturday for an update, but unfortunaly I lost the call and the person didn't call again.
I tried all the steps suggested by the My KPN app, restart the mode, restart the the superwifi points. I tested the speed with wire and wifi, and both gave me poor connection.
I can't manage to get in contact with KPN again. No option available in english on the phone.