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Beantwoord

Still Not Connected, my subscription started on May 7th.

  • May 11, 2022
  • 2 reacties
  • 38 keer bekeken
C
Deelnemer

Hi there. My contract with KPN started on 07/05/22 but my Internet is still not connected. I am waiting to hear back from KPN about when an engineer can visit to install the internet. Meanwhile, I am being charged for services starting on 07/05/22 but they have never been connected due to the need for an engineer to fix the old connection point. Can you kindly help me with this? Thank you!

Beste antwoord door Bram van KPN

@chelsea_d I see that an engineer has been planned for tomorrow. I`m convinced that should solve the issue. For that reason I`m closing the topic. If you do still have questions feel free to ask them here. 🙂

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    2 reacties

    Alex van KPN
    Moderator
    Forum|alt.badge.img+27

    Hi @chelsea_d, welcome on our board.

    I can see this is still pending, I have asked the technical team to have a look and contact you. I hope today. Bear with us. 

     

    Bram van KPN
    Wijsgeer
    Forum|alt.badge.img+17
    • Bram van KPN
    • Oud Moderator
    • Antwoord
    • May 12, 2022

    @chelsea_d I see that an engineer has been planned for tomorrow. I`m convinced that should solve the issue. For that reason I`m closing the topic. If you do still have questions feel free to ask them here. 🙂

    Zie je een goeie reactie? Dan zou een like tof zijn! Heb je een antwoord gekregen op je vraag? Markeer die dan als oplossing.

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