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Subscritpion terminated, received bill

  • November 25, 2020
  • 1 reactie
  • 25 keer bekeken

Hello ! 

I terminated my subcription on the 26th of October, and I received a confirmation e-mail saying that my subscription will terminate on the 25th of November. This was expected and I’m not complaining about the notice period.

However I recently a bill for the period going from the 20th of november to the 20th of December (number  … ). I’m not entirely fluent in Dutch but I’m almost sure this is a mistake that will be promptly corrected.

Best of luck to all the staff !

 

*Admin: gegevens verborgen i.v.m. privacy
 

Beste antwoord door Vikash van KPN

Hi @Marticar. Welcome! I can imagine this is confusing. You always paid a month in advance. That also happened on November 20. You will receive a final invoice on which all costs will be straightened out in December. :blush:

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Vikash van KPN
Moderator
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  • Moderator
  • Antwoord
  • November 30, 2020

Hi @Marticar. Welcome! I can imagine this is confusing. You always paid a month in advance. That also happened on November 20. You will receive a final invoice on which all costs will be straightened out in December. :blush: