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There was a malfunction in my area, but my internet still doesn't work

  • July 26, 2023
  • 2 reacties
  • 37 keer bekeken

I don’t have any Internet at home. 
On the website it says there was a malfunction in my area but the issue is solved. 

I restarted the modem as suggested but no services.

I am forced to use my mobile data for work and it is unpleasant.

Beste antwoord door Maja van KPN

I'm sorry to hear you were still having problems with your connection, after the malfunction should have been solved 🙁

Is your internet working at this moment @StraVittorio? Or are you still having issues?

If so, could you please update your profiel and give me a heads up if you’ve done so? I'd like to run a diagnostic on your line, to see if I can find any errors!

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

2 reacties

Maja van KPN
Moderator
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  • Moderator
  • Antwoord
  • July 31, 2023

I'm sorry to hear you were still having problems with your connection, after the malfunction should have been solved 🙁

Is your internet working at this moment @StraVittorio? Or are you still having issues?

If so, could you please update your profiel and give me a heads up if you’ve done so? I'd like to run a diagnostic on your line, to see if I can find any errors!


Maja van KPN
Moderator
Forum|alt.badge.img+23
  • Moderator
  • August 3, 2023

I haven’t heard from you again, so I’m assuming don’t need any more assistance. If you have any other question, please let me know!