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Above is a test while connected to WIFI. As you can see from the image above, it doesn’t even reach 100mbps. Sometimes it’s even lower than 50mbps.

Following is instead a speed test on Ethernet. Still it doesn’t reach 100mbps

My router is an Experia v10a. I connect the router directly to the laptop, and same for wifi, they connect directly to the router.

My UTP cable is CAT 6; maximum speed at my address is 200mbps; i have already reset my router through the admin board.

What could it be?

Thank you

updated with extra info


Hi @shaunyl, welcome on our forum. 

Sorry to hear the update hasn't been processed. Do you have a fiberglass connection? If so, would you please power down the fiber unit for about 30 seconds?