Good evening,
Sorry for the English, maar mijn Nederlands is echt niet op een acceptabel nivieu voor een openbare forum :)
At 20h30 tonight my fibre disconnected. At first I thought my daughter or the dog was at fault but then I eliminates them as a cause. I also checked the site for outages, rebooted the NT and the V12. Contacted support, they don't work on weekends. Logged into the V12 GUi and noticed ETHERNET WAN : DISCONNECTED.
Verified and saw no link/activity lights on the 12 or the NT. Swapped cables (twice), no change. I suspect the one of the two ports are broken, although strange that it happened - no surges, spikes or lightning.
How do I convince support on Monday morning that ive already tested to this level and that running the WiFi Manager won't make a difference?