I am trying to ask for compensation for not having INTERNET from Friday morning till Monday afternoon.
But when I try to fill in online it says there was no storing.
KPN updated my Modem and after that I had no internet. I cannot even call KPN because I have no Mobile data left. Is there another way to ask for compansation?
Beste antwoord door Alexandra van KPN
Hi
I'm sorry to hear that your internet hasn't worked for the weekend. I understand you couldn't apply for the compensation online and you don't have the option to call our customerservice. I'll help you and will take a look at the options. Can you add your information to your forum profile, and let me know when you've done so?
+20Hi
I'm sorry to hear that your internet hasn't worked for the weekend. I understand you couldn't apply for the compensation online and you don't have the option to call our customerservice. I'll help you and will take a look at the options. Can you add your information to your forum profile, and let me know when you've done so?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.