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Want to cancel contract

  • November 30, 2021
  • 2 reacties
  • 56 keer bekeken
C
Nieuwkomer

How can you cancel it by mistake? i’m actively trying to cancel it after i moved i cannot find how. At the phone they let me waiting forever until i quit waiting…

 

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Beste antwoord door Bram van KPN

Hi @carlos252225! I`m sorry to hear you are having trouble cancelling your contract. Normally calling 0800-0402 should be enough. Is that the number you've been trying to reach? Admittedly the lines have been a bit more busy than normal due to Black Friday however this should never result in you not getting through. Could you try once again and let me know if you get through this time?

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    2 reacties

    Bram van KPN
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    • Bram van KPN
    • Oud Moderator
    • Antwoord
    • December 1, 2021

    Hi @carlos252225! I`m sorry to hear you are having trouble cancelling your contract. Normally calling 0800-0402 should be enough. Is that the number you've been trying to reach? Admittedly the lines have been a bit more busy than normal due to Black Friday however this should never result in you not getting through. Could you try once again and let me know if you get through this time?

    Zie je een goeie reactie? Dan zou een like tof zijn! Heb je een antwoord gekregen op je vraag? Markeer die dan als oplossing.
    C
    C
    Nieuwkomer
    • carlos252225
    • Auteur
    • Nieuwkomer
    • December 14, 2021

    Yes. It was that number. The fourth person that I told all my story was able to just click in a few things and was done. The other 3 ladies I really don't understand what happened.

     

    But yes. In the end everything went fine.

    Thank you dor your answer.

     

    Bram van KPN

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