Hey!! So sorry about the long and confusing story but I’d like check there’s a problem with my modem details.
So I just got my wifi connection today, and when I connected to the wifi following the details on the sticker at the back of the modem (wifi Name & Password) it managed to connect, however 5 mins later it got disconnected and I could not find the same wifi name again at the settings - wifi page on my phone. But I saw a new wifi name (under KPN) popped in the wifi page that was never there before
I switched on/off the modem and internet lights started blinking so I reset the whole modem and the light was stable again. But the wifi name still does not show up on any of my devices. I then connected the ethernet cable to my laptop and I managed to get wifi through the cable.
I then logged in mijnmodem.kpn , went to the wifi settings and the wifi username/password details are different from the sticker on the back of the modem. The new wifi name is the same one as the one that popped up on the after my original wifi got disconnected. I managed to finally connect to the wifi using the details in mijnmodem.
Whats the reason why the username/password details on modem sticker and mijnmodem are different and is that an issue I should be worried about?