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Can't connect my number to MijnKPN

  • June 16, 2022
  • 1 reactie
  • 29 keer bekeken
J
Nieuwkomer

Hi there - cellphone number is not recognised when trying to link to mijnKPN. The number seems to be correct. How can this be fixed? Thanks.

Beste antwoord door Jasper van KPN

HI @JL2000, welcome to our forum. What is the exact message you see when you try to connect your number? Can you post a screenshot of that? Make sure to hide your details in it, for privacy reasons.

Where have you tried to connect your number, was that in the MijnKPN app, or was it the web version? If you've tried the webversion, can you try a different browser?

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Jasper van KPN
Moderator

HI @JL2000, welcome to our forum. What is the exact message you see when you try to connect your number? Can you post a screenshot of that? Make sure to hide your details in it, for privacy reasons.

Where have you tried to connect your number, was that in the MijnKPN app, or was it the web version? If you've tried the webversion, can you try a different browser?

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