Antwoord

Missing customer number in my confirmations

Forum|Forum|3 years ago
January 2, 2022
4 reacties
106 keer bekeken

Nikhil Gupta
Nieuwkomer

Hey, I applied for an internet connection few weeks ago. The start date is coming closer so I was checking how to schedule the appointment. Unfortunately I can't find my customer number in any email or sms that I have received from KPN. I have received an order confirmation email which has 3 attachments. None of them had a 10 digit customer number. Can some one help me identify from where can I get that number. Thanks and happy new Yr.

Beste antwoord door Jeroen van KPN

Good evening @Nikhil Gupta, i see you have contacted the customer service and the appointment has been planned.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

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+10

Maurice85
Wijsgeer
Forum|Forum|3 years ago
January 2, 2022

You can always call the KPN customer service 0800 0402 (free) and have them check for you.

Maurice

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Nikhil Gupta
Auteur
Nieuwkomer
Forum|Forum|3 years ago
January 2, 2022

You can always call the KPN customer service 0800 0402 (free) and have them check for you.

Ofcourse I will but that can only happen tomorrow :-)

Was hoping some1 might even b taking care of the forum on weekends as well...

Nikhil

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+10

Maurice85
Wijsgeer
Forum|Forum|3 years ago
January 2, 2022

I understand however a response here cán take up to two days so (normally) calling is faster.

Maurice

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+22

Jeroen van KPN
Moderator
Antwoord
Forum|Forum|3 years ago
January 4, 2022

Good evening @Nikhil Gupta, i see you have contacted the customer service and the appointment has been planned.

Blij met een antwoord? Geef een like! Is een bericht het beste antwoord op je vraag? Markeer het dan als oplossing.

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