Hello, we can only receive channels npo1 and npo2. The rest of channels are not working, the only show black image. The menu works. We tried resetting the device and also fabric reset . Nothing works.Â
What's wrong?
Hello, we can only receive channels npo1 and npo2. The rest of channels are not working, the only show black image. The menu works. We tried resetting the device and also fabric reset . Nothing works.Â
What's wrong?
Strange that you can only receive 2 channels. Do you have a Digitenne box or do you digital television (with a receiver with an internet cable)?Â
Actually is npo 1, 2 and 3. The rest are just black screen. I have digital television .
Then I can do soms tests.Â
Yes, it's done. Let me know whether you need something else.
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I see that you should have 2 Digital receivers from us, do both have the same problem?Â
Hi, sorry super late reply (4 months). I found the second receiver and tried (after activation) , unfortunately the problem persist .
I've seen this once before,
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Did you already reset the Experiabox?  When you did that, and it still doesn't work I would like to swap the Experiabox!Â
Could you let me know? :)
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