Skip to main content
Beantwoord

How do I send the old TV receiver back to KPN?

  • 12 februari 2024
  • 2 reacties
  • 65 keer bekeken

Sorry for English.

I received a package with the new receivers today, set them up, and now I want to place the old ones in the same box, and send them back to KPN. In the original email, there was a message stating that I will receive a letter with instructions, but there is no letter yet.

Does a letter arrive afterwards about how to send the old receviers back? Or did I miss something here?

Regards

 

Beste antwoord door groen_duiven

You can wait for the instructions, or send it back by dropping the package at a PostNL dropping point.
Put a note inside the box with your name, adress and clientnumber.

The address to send to:

KPN Retouren

Antwoordnummer 10119
2400 VB  ALPHEN AAN DEN RIJN

It's without any costs to send it back.

Donald

 

Bekijk origineel
Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

2 reacties

Forum|alt.badge.img+5
  • Wijsgeer
  • 287 reacties
  • Antwoord
  • 12 februari 2024

You can wait for the instructions, or send it back by dropping the package at a PostNL dropping point.
Put a note inside the box with your name, adress and clientnumber.

The address to send to:

KPN Retouren

Antwoordnummer 10119
2400 VB  ALPHEN AAN DEN RIJN

It's without any costs to send it back.

Donald

 


  • Auteur
  • Nieuwkomer
  • 1 reactie
  • 12 februari 2024

Thank you @groen_duiven I will use your instructions to send them via a PostNL point.