Hi @Sajyo
You can call the customer service with the toll-free number of KPN 0800 0402 Available on: Mon-Fri between 08:00 - 18:00, Sat. 08:00 - 17:00.
Closed on Sundays and public holidays
You can also wait for an answer here, but it will take a little longer, if so then enter your customer number(s) and postal code and house number and telephone number in your forum profile, which is only visible to KPN and to you, so that you can be helped more quickly.
So don't post here, but in the link that you can click.
Hi @Sajyo and welcome to our forum! If you’re using our ‘overstapservice’ then our services won't start until your services at Ziggo end. If the overstapservice is mentioned on your order confirmation then you don't need to worry.
If you’re not using our overstapservice then I'd also suggest calling us.
You can call the customer service with the toll-free number of KPN 0800 0402 Available on: Mon-Fri between 08:00 - 18:00, Sat. 08:00 - 17:00.
Closed on Sundays and public holidays
Because I think it's then best if your current order is changed to a new delivery time and that's something that's done by phone only.
Hi!
Thank you for your interest. My problem has already been resolved. You can delete my posts here if necessary. I couldn't delete it And you can stop sending emails to my email address.
Yours sincerely
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