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Can I order a phone by adding it to an existing subscription?

  • November 26, 2025
  • 1 reactie
  • 23 keer bekeken

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I would like to ask if it is possible to order a phone to an already existing fresh subscription(without phone). And if so how. I was trying to find it but I was not able to.

Beste antwoord door Denise van KPN

Hello ​@F1lip, welcome! 💚

If you have a Sim Only subscription, you can switch your subscription to one including a phone. This is only possible via our customer service. You can give us a call, or you can visit one of our stores. 😊

1 reactie

Denise van KPN
Moderator
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  • Moderator
  • Antwoord
  • November 27, 2025

Hello ​@F1lip, welcome! 💚

If you have a Sim Only subscription, you can switch your subscription to one including a phone. This is only possible via our customer service. You can give us a call, or you can visit one of our stores. 😊