Hi there,
I just received my new mobile+simcard package, but I can not find the phone number anywhere - on the contract there are client numbers, simcard numbers and bestelnummer, yet none of them are the phone number…
Please help, thanks!
Beantwoord
Can not find my new number on KPN simcard
Beste antwoord door GerritS76
Jerry-B schreef:
Most easiest way to check your mobile number is to open the e-mail containing the order number you received when you placed the online order. And head towards the following URL:
https://mijn-bestelling.kpn.com/inloggen/
Enter your order number and zip-code and you will see your cellular number on the shown page.
You can also call 1233 (Voicemail), choose option 1 (Greetings). The voice tells the phone number if the voicemail greeting has not been changed already.
Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.
Hello
Isn't it on the back of the card which hold the simcard?
It's the number starting with 06:
Jerry-B schreef:
Most easiest way to check your mobile number is to open the e-mail containing the order number you received when you placed the online order. And head towards the following URL:
https://mijn-bestelling.kpn.com/inloggen/
Enter your order number and zip-code and you will see your cellular number on the shown page.
You can also call 1233 (Voicemail), choose option 1 (Greetings). The voice tells the phone number if the voicemail greeting has not been changed already.
1 persoon vindt dit leuk
GeSp schreef:
Hello
Isn't it on the back of the card which hold the simcard?
It's the number starting with 06:
There is nothing on the mobile number sector… I called KPN and they told me it is because my request for switching my old number from another service provider is rejected, and I have no phone number at this stage. Gotta wait for another mail for a new number then.
Thanks for the help!
The simcard holder doesn't contain a phone number, it's shown on the order status page. If you renew, order a new service or transfer your existing phone number towards KPN (also a new order) you always receive a order confirmation containing the order number.
With this order number combined with your zipcode you should be able to find the temporary phone number on https://mijn-bestelling.kpn.com/inloggen/
2 mensen vinden dit leuk
- Denise van KPN
- 1 Anonieme gebruiker
GeSp schreef:
Ah, dat wist ik niet
Pukcode staat er dus ook niet meer op?
Pukcode staat er nog gewoon op vermeld (die had ik zelf even weggehaald, net als de barcode / simkaartnummer). Pukcode is simkaart gebonden en niet afhankelijk van het nummer.
Bij postpaid en replacement kaarten is er dus vaak geen sprake meer van een telefoonnummer op de houder. Vooral bij nummerbehoud kostte dit steeds weer (tijdelijke) telefoonnummers.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.