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Vraag

Can't activate Multsim

  • January 10, 2024
  • 3 reacties
  • 21 keer bekeken
C
Nieuwkomer

When I try to Log in with KPN ID during Multisim activation steps, I am getting the following error message:

 


But the phone number is linked to the KPN ID, so that message doesn’t make any sense.

 

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3 reacties

Remco van KPN
Moderator
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That's unfortunate! Did you manage to resolve this. Otherwise i would remove your number from this KPN ID and link it again. If that doesn't work you should contact 0800-0402 or visit a KPN store near you.

C
Nieuwkomer

No I didn't. And now I keep getting the following message every time I try:

 

I

And I have been trying a quite few times already and get always the same error message above. 

Remco van KPN
Moderator
Forum|alt.badge.img+16

Than I would advise you to contact customer support or visit a KPN Store. 

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