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Courier rejected Revolut debit card on delivery

  • February 24, 2024
  • 1 reactie
  • 181 keer bekeken

Hi,

I have ordered a KPN SuperUnlimited plan with monthly cancellation. Everything was fine until courier knocked my door. I was surprised when he took a Revolut card and said "it needs to be a bank card, not debit card". What does it means that it needs to be a bank card, does the Revolut debit misses any needed data for payment? I have never met any problem like that in my country and I don't have any dutch account. So is it still possible for me to order a plan?

Beste antwoord door Erwin van KPN

Hi @MaybeLater .  Welcome to the forum.

We've had this question before.  Here is a topic that might interest you: (translate via Chrome to english)

 

Short answer: We don't accept creditcards. At least not with a subscription and with delivery at home.    If you only buy a phone, you can pay with creditcard but only at the store. 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Erwin van KPN
Moderator
  • Moderator
  • Antwoord
  • February 26, 2024

Hi @MaybeLater .  Welcome to the forum.

We've had this question before.  Here is a topic that might interest you: (translate via Chrome to english)

 

Short answer: We don't accept creditcards. At least not with a subscription and with delivery at home.    If you only buy a phone, you can pay with creditcard but only at the store.Â