Beantwoord

Declared emigration, forgot to click" Keep my number"

Forum|Forum|1 year ago
October 7, 2024
1 reactie
18 keer bekeken

Zhengzhu
Nieuwkomer

Hi, I declared emigration one month ago,but I forgot to click" Keep my number". I recieved an email now that my number will expire on Oct 22th. But I want to keep my number because I will return to netherlands after a few months. Can some one help me to deal with that? Thanks in advance.

My phonenumber is 06*********.

Admin: gegevens verwijderd i.v.m. privacy

Beste antwoord door Alex van KPN

Hi @Zhengzhu, welcome on our community.

The best option in this case is to convert your number to a prepaid number. This way you can keep your number and can still switch it to a subscription later, if you want. Please do this before October 22nd, as your number will be lost after that.

Give us a call to arrange this. Our toll-free number is 0800 0402. We are available Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. From abroad the number is 0031 6 1200 1200.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+26

Alex van KPN
Moderator
Antwoord
Forum|Forum|1 year ago
October 10, 2024

Hi @Zhengzhu, welcome on our community.

The best option in this case is to convert your number to a prepaid number. This way you can keep your number and can still switch it to a subscription later, if you want. Please do this before October 22nd, as your number will be lost after that.

Give us a call to arrange this. Our toll-free number is 0800 0402. We are available Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. From abroad the number is 0031 6 1200 1200.

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