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Hi, I am getting a 56 eur bill for “Extra consumption costs for the current period” because calling “Service numbers”. How is it possible if I have unlimited phone calls in my contract? 

*admin: eigen topic voor je vraag aangemaakt

Hi @Santiago_S 

You can call “Service numbers” (090x, 18xy, 084, 087) within your contract. However the extra costs, charged by those numbers for the “service” they provide, are not included in your contract.

Hoi @Santiago_S, welcome to our forum. I see Ruud has already explained how service numbers work. Did that explenation help you to understand it? If there is anything else we can tell you about it, don't hesitate to ask us.

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