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Hi everyone. I cannot add new MBs even though I have unlimited data contract. With the app, it’s just loading and I’ve tried via sms NL2000 AAN but am receiving message Beste klant, helaas kunnen we uw aanvraag voor 2 GB extra dagbundel nu niet verwerken. Probeer het later nog eens. Groet, KPN. Can somebody help me? 

 

Hi @Aleksa, welcome! Sometimes this happens, unfortunately. Does it work now? Did you contact us via phone (0800-0402) by any chance? If you still need help, please let me know.