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Hello all,

I am using KPN mobile (3 numbers), TV and Internet and also Netflix on KPN facture.  When I was signing I was suggested curtain discounts. This was before 4 months, just today I realized that I am not receiving any of the discounts. So I connected with the KPN and changed that. But my question is  how I will be compensate for the missed months without the discount ? This are 15 Euro per month which I have paid without any reason ?!

 

Admin: topic verplaatst naar juiste board

Hi @MartiG, welcome to the forum! If we had an agreement to give you a certain discount but you haven't received it, we can make a credit for those costs! Could you add your contact info to your account here? Please let me know when this is done!

I think all done.

@MartiG Thanks! I'll send you a private message!

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