Mobile internet doesn't work on new subscription

Hi @nhayv, welcome to our forum! I see you already added your details to your profile.
I've taken a look at the order and see it's currently stuck in our system. I'm afraid there's no way I can fix that myself but our backoffice is working on it.
As soon as they've fixed it you'll get notified.

Usually this is fixed within 4 office hours but sometimes this can take a bit longer but no longer than 5 workdays.