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No internet in internarional roaming

  • March 1, 2021
  • 3 reacties
  • 327 keer bekeken
C
Nieuwkomer

I have been using KPN for several years, and I had no trouble of accessing the internet in Belgium. But it started not working mid-February. I tried a couple of things. For example, if I turn off/on my phone (iPhone SE 2016), it makes the network back, but only for a few seconds. I also tried another phone (iPhone 8 ) with the same SIM card. It didn’t work. Additionally I waited for a new month, March. The problem still persists.

Another strange thing is that I have two KPN phone numbers with an identical subscription, and this problem is found only with one of the phone numbers. 

Could you help me for this annoying problem?

Beste antwoord door jakorstan

I've had the same problem for the last week. Try installing the newest ios update, this worked for me, see: 

 

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      3 reacties

      J
      Nieuwkomer
      • jakorstan
      • Nieuwkomer
      • Antwoord
      • March 1, 2021

      I've had the same problem for the last week. Try installing the newest ios update, this worked for me, see: 

       

        C
        Nieuwkomer
        • chirlmin
        • Auteur
        • Nieuwkomer
        • March 1, 2021

        Wow, it does work! I have updated it to iOS 14.4, and this several week-long problem is gone. Thank you so much.

          Maja van KPN
          Moderator
          Forum|alt.badge.img+23

          Awesome news, thanks for the update @chirlmin! 

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