Hello!
I have just changed my KPN prepaid card to a yearly 5G contract onto a new SIM card (iPhone XS).
The clerk told me it should be working after 5 mins but it’s been several hours now and still no service. (I have already turned on /off my phone and automatic for network is on)
Can you kindly suggest what I can do online before I head back into the store again?
Thank you!
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Hi
These things really shouldnt take any longer than 5 minutes and if a reboot doesnt solve it it's really best to back to the store.
You can also chat with us on www.kpn.com/serviceÂ
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