Hi @A.muryn 

If sending the SMS to 6688 doesn’t work, you can phone KPN customer service on 0800-0402 (toll-free). Keep your customer number from Lyca at hand, then KPN can sort this out for you.

Is Lyca blocking you from calling 0800 numbers? I’ve heard that before. Try calling +31612001200

Admin: berichten samengevoegd voor volledigheid

Of course I tried to call, but it doesn't work. 

No one answers

Hi @A.muryn , don’t you get any response? There should be a Voice response system first.

Or is it Lyca that’s blocking you from calling 0800 numbers? I’ve heard that before.
Try calling +31612001200

Ok, I managed to call. It's done. Problem solved. Thank you and have a nice day.

You’re welcome. Good to hear you’ve succeeded.