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Reactivating phone number after canceling my contract, is this possible?

  • February 22, 2025
  • 4 reacties
  • 97 keer bekeken
A
Nieuwkomer

I recently canceled my mobile contract, and as a result, my phone number has been deactivated. I would like to know if there is any possibility of reactivating the number. Are there any specific time limits or conditions under which reactivation is possible? Additionally, what steps should I take to request this process? Your guidance on this matter would be greatly appreciated.
 

Beste antwoord door huistijger

Hi ​@Ali Raza 
Usually you can't get that back, but you can always try.
The forum cannot do anything for you, only customer service can help you,
it can be reached on telephone with the toll-free number 0800 0402 closed on Sundays
Available on: Mon-Fri between 08:00 - 18:00, Sat. 08:00 - 17:00. 

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    4 reacties

    huistijger
    Superuser
    Forum|alt.badge.img+23
    • huistijger
    • Superuser
    • Antwoord
    • February 23, 2025

    Hi ​@Ali Raza 
    Usually you can't get that back, but you can always try.
    The forum cannot do anything for you, only customer service can help you,
    it can be reached on telephone with the toll-free number 0800 0402 closed on Sundays
    Available on: Mon-Fri between 08:00 - 18:00, Sat. 08:00 - 17:00. 

    "Als een mens een deugdzaam leven nastreeft, zal zijn eerste daad zijn zich te onthouden van het kwetsen van dieren". Albert Einstein.-- iMac 24 M1  macOS Tahoe 26.1 100/100 Box12b TV+
    A
    Nieuwkomer
    • Ali Raza
    • Auteur
    • Nieuwkomer
    • February 23, 2025

    I don’t believe the statement "Usually you won't get it back" is entirely true. I found a post on this forum where someone was able to reactivate it.

    I’ll try calling customer service. Thanks for your response!

     

    A
    Nieuwkomer
    • Ali Raza
    • Auteur
    • Nieuwkomer
    • March 12, 2025

    I contacted KPN Customer Service and spoke with the technical department, and they were able to restore my number. It took a couple of days, but the issue is now resolved. Thanks!

    Ik_Combineer
    Remco van KPN
    Moderator
    Forum|alt.badge.img+16

    I contacted KPN Customer Service and spoke with the technical department, and they were able to restore my number. It took a couple of days, but the issue is now resolved. Thanks!

    That's great news Ali Raza! I'm sorry it wasn't the smoothest of starts with KPN but I'm glad it got resolved!

    I wish you a pleasant day and please feel free the post a topic in the future if we can assist you further. 

    A

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