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Received a simcard with a new number, but I want to keep my old number

  • January 18, 2023
  • 1 reactie
  • 146 keer bekeken
K
Nieuwkomer

Dear all,

 

I have requested to transfer my old number, from my old provider to KPN but I received a sim card with a different number and I see that my subscription is on that new number. Is that normal? Do I have to do something about that?

 

 

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    1 reactie

    Alex van KPN
    Moderator
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    • Alex van KPN
    • Moderator
    • January 22, 2023

    Hi @KostasDiakourakis, welcome on our forum. 

    Not necessarily, whenever you request a transfer you will always get a temporary number. 
    May I check this for you? Would you please fill in your KPN profile and let me know when it's done? 

     

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