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Requirements to sign Sim Only contract as a non-EU citizen with a long-term visa

  • June 30, 2025
  • 1 reactie
  • 62 keer bekeken

I would like to sign a contract for just a SIM card for my mobile phone, but I would like to know what kind of identification I need to sign a contract. I just moved here from outside the EU. All I have is a long-term visa and a passport. I am currently applying for a BSN number. I have an IBAN. I would like to sign a contract right away, is that possible?

Beste antwoord door Jeroen van KPN

Hello Yuu, that is a great question and i can understand that you would like be become a customer of KPN. 

We accept a variety of IDs, but there are a few restrictions as to which one can be used with online or phone ordering. This has to do with the technical limitations of our systems and is not meant to be discriminatory.

Accepted forms of ID are

  • EU passport given out here in the Netherlands
  • EU passport given out in another EU country
  • Dutch driver's license
  • Dutch ID
  • Residency permit
  • Diplomatic passport
  • Residency permit W

In addition to this, persons without a Dutch ID need a BRP from the county hall.

In our stores you can get a contract using any of these forms of ID. Online or by phone you can only get a contract with a Dutch ID or driver's license or an EU passport given out in the Netherlands. 

1 reactie

Jeroen van KPN
Moderator
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Hello Yuu, that is a great question and i can understand that you would like be become a customer of KPN. 

We accept a variety of IDs, but there are a few restrictions as to which one can be used with online or phone ordering. This has to do with the technical limitations of our systems and is not meant to be discriminatory.

Accepted forms of ID are

  • EU passport given out here in the Netherlands
  • EU passport given out in another EU country
  • Dutch driver's license
  • Dutch ID
  • Residency permit
  • Diplomatic passport
  • Residency permit W

In addition to this, persons without a Dutch ID need a BRP from the county hall.

In our stores you can get a contract using any of these forms of ID. Online or by phone you can only get a contract with a Dutch ID or driver's license or an EU passport given out in the Netherlands.Â