Je komt momenteel niet in aanmerking om lid te worden van dit abonnement

Hi @azilana, I see you've removed Spotify from your subscription on the 13th of november, it can take up to one month before your subscription is fully cancelled. This means it could take till the 13th of december. Will you let me know if you're able to accept the invite on the 14th of december? 

Hi @Maja_ 

Thanks for the response! I waited until today, 14 December to try but I still see the same message.

I tried via my mobile phone, where I originally tried to accept the invite, but still the same message.

I have logged into my Spotify account via my computer and accepted the link, just in case there was a problem with cache, but still the same message.

How do I proceed?

Thanks!

That's a bummer @azilana 

If you leave your Spotify account name (or mail address) in the opmerkingen field at the bottom of your profiel, I can investigate this!

Thank you @Maja_ - I have just added the information as requested 

Thanks @azilana, I've sent an email to our Spotify team regarding your subscription, since I can't fix this myself. I'll let you know when I receive a response!

Hi @Maja_ 

I just tried a few minutes ago and I was able to successfully accept the duo account!

Thanks for all the support and I hope that you have a great day 

Ah, some great news @azilana  You're welcome, enjoy your Spotify account again!