Please help. I renewed the contract with iPhone 14 and I have a problem with e-SIM, I can't transfer the number to a new phone, and I reset my old iPhone 13. Please help!
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Hi
If e-sim is no longer working you can request a physical sim-card with which you can reactivate e-sim again.
You can do this in a physical shop or by calling us on 0800-0402
More information about E-sim is in our knowledge base E-sim bij KPN
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.