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My admin password to log in to the Box 12 doesn't work

Forum|Forum|3 years ago
September 7, 2022
2 reacties
291 keer bekeken

prda
Nieuwkomer

I tried to log in into KPN box12 with admin password to switch off wifi 6 (my older devices can’t log in to wifi), but admin password doesn’t work. Tried all combinations including scanning the QR. Can you please advise. Thank you

Beste antwoord door RBxx

Hi @prda

Did you install the KPN Box 12 yourself or was there a KPN technician present? Perhaps he changed the Admin password without telling you. In that case your only option is to perform a factory reset. This will reset the Admin password to the string mentioned on the sticker.

Press the Reset button (pinhole) for at least 7 seconds.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+23

RBxx
Superuser
Antwoord
Forum|Forum|3 years ago
September 7, 2022

Hi @prda

Did you install the KPN Box 12 yourself or was there a KPN technician present? Perhaps he changed the Admin password without telling you. In that case your only option is to perform a factory reset. This will reset the Admin password to the string mentioned on the sticker.