Hi again,

Has the dns settings change something to do with getting the update. Can I keep my dns settings or should I change them to defaults until the update arrive?

Thanks.

With the new firmware the guest network is available on a separate vlan (1977) in order to make sure wifi clients connected to de guest wifi through a "super"WiFi (1/2) or Experia WiFi will be using the guast network instead of the normal LAN network. This means you can connect a PC with a networkcable to that vlan as well.

There is a free choice of routers. I for example use an EdgeRouter 4.

If you have TV from KPN as well there are some additional requirements for the router used.

In that case please check the topic below (in Dutch).

If you have no TV from KPN you can choose whatever router you prefer as long as it is suitable for the type of Internet connection (VDSL or fiber).

Hi,

Thanks for the response.

Unfortunately I still do not have the new firmware….I am looking forward to it but I dont think it will come soon. Still very worry about the guest network security bug….

The only solution its to get the new firmware but I did not get an answer from KPN so…

Regards,

Updates are mostly done during night times. So to actually know if it already happened it is necessary to sometimes check if the web interface of the modem is already changed by attempting to login.

Hi @BruisTablet thanks for your response.

I just arrive home and check it. Indeed the firmware has been updated. Thanks KPN!!

Unfortunately the SW2 is still on the old version (I believe). I think so because the gui portal is still the old one, I can make changes on it and WPA2/WPA3 is not available.

I will try to factory reset the box and then the SW2 and see if I can force the firmware update and configure the network.

Regarding the answer from @wjb about the guest network over ethernet, I do not see any config about it on the box gui so I assume this is something that needs to be done on the device side right??

An other question, is the WPA2/WPA3 option using “PMF”?? I have a printer that do not support PMF and I do not want to step down the whole network to WPA2 beacuse of the printer so I think the best practice would be to set up an extra 2.4 wifi ssid right??

Regards,

It seems this vlan is hard-coded by KPN for the guest-network. If you want wired clients to connect to the guest network you need to make sure they connect to vlan 1977.

Hi, thanks again for your response.

Printer does not connect to the network when wifi is set to WPA2/WPA3 so it seem confirmed that it uses PMF. It has been connected to the extra wifi with WPA2 and works correctly.

Regarding the firmware of the SW2 is confirmed that is in the firmware version prior to KPN software but I have been unable to force the update. I had to call KPN because sometimes devices do not connect, light is amber or red and when it works still have the problem with the guest network.

They factory reset both the box and the SW2 but update is not installing and the issues still present. They told me I should receive the update but could be in one day, one week or one month so……

I have red on the forum one person with the same problem and one of the moderators send him an update and the problem was solved. I dont remember who because I have been unable to find the post again. So if someone could help I would really appreciate.

Regards, 

When the SW2 are still on the old firmware connectivity on the SW2 can only be working as a separated mesh environment where at least one SW2 needs to have connection via ethernet.

The last time i tried this after receiving new firmware on the v12 i could force the SW2 towards the new software by connecting it directly to the v12 on ethernet and factory reset the SW2 by long pressing the hardware reset button. Then after restarting it should seek contact and perform the update based on the fact the v12 is already is on the new firmware.  Basically what you are mimicking is the installation and presentation of a new to be installed SW2 device. Because thats basically the only scenario that kpn puts into the field. A standalone v12 unit that can have sw2 installed introduced as new devices.

Its good to hear WPA2/WPA3 is making use of PMF and that you can make a switch to WPA2 for one of the other extra ssid. However be aware that the extrawifi is actually communication oriented operating in the same bridging interface as the main ssid name is operating in.

If you succeed to get it on the new firmware it will be easy to spot as the SW2 are still individually accessible on their own web interface:

Hi @BruisTablet thanks for your response.

I tried your method and I was able to force the installation of the new fw. I think my previous mistake has been to factory reset the SW2 not connected to the box and then connect it. I did it with the SW2 connected to the 12 box  and everything went ok.

I still have problems on the gui that is not displaying correctly which devices are connected and how.

This was better when the box was in the new firmware and the SW2 in the old but I hope it will get solved in future updates.

The problem of getting the wrong ip address when connecting from the box 12 to the SW2 seems to be solved.

Thanks a lot to everyone for the help.

Regards,

I would not bother to much about the topology overview in the device. It seems they are working on that part.