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Activating a prepaid sim while being abroad

  • February 9, 2025
  • 8 reacties
  • 95 keer bekeken

Hi there! I'm abroad atm and unfortunately I can't activate my SIM. Could you please activate the SIM, as I need this activated the soonest possible? Thanks in advance ☺️

Beste antwoord door Alexandra van KPN

Thanks ​@Chris_tos! I've activated the sim for you, so you should be able to use it now. If not, restart your phone and try again, then it'll be good to go.

And thank you ​@RBxx for the assistance :) 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

8 reacties

RBxx
Superuser
Forum|alt.badge.img+23
  • Superuser
  • February 9, 2025

Hi ​@Chris_tos 

You could activate this yourself, but only when you are in the Netherlands, connected to the KPN network.

Place your 06-number and SIM card number (ICCID) in your profile . Use the field "Persoonlijke opmerkingen" and save your input by pressing "Sla wijzigingen op".

Report here when this is done, then I'll bring your question to the attention of the KPN moderators.


  • Auteur
  • Deelnemer
  • February 10, 2025

Hey there, 

unfortunately I’ll be on the Netherlands in a couple of weeks, but I need the sim activated asap.
I saw on another discussion that a SIM card have been activated from the customer service, as the person was abroad as well. That’s why I asked for an activation.

thanks !! 


Alexandra van KPN
Moderator
Forum|alt.badge.img+21

Hi ​@Chris_tos, can you add your details to your account, as ​@RBxx adviced? I don't see them there now. If you add this information and let me know here, then I can help you with activating the simcard.

Hi ​@Chris_tos 

You could activate this yourself, but only when you are in the Netherlands, connected to the KPN network.

Place your 06-number and SIM card number (ICCID) in your profile . Use the field "Persoonlijke opmerkingen" and save your input by pressing "Sla wijzigingen op".

Report here when this is done, then I'll bring your question to the attention of the KPN moderators.

 


  • Auteur
  • Deelnemer
  • February 10, 2025

Mobile phone number updated :) where could I find the iccid number? 


RBxx
Superuser
Forum|alt.badge.img+23
  • Superuser
  • February 10, 2025

You can find this number on the SIM card itself or on the plastic card in which you received it.


  • Auteur
  • Deelnemer
  • February 10, 2025

Updated as well :) 


Alexandra van KPN
Moderator
Forum|alt.badge.img+21

Thanks ​@Chris_tos! I've activated the sim for you, so you should be able to use it now. If not, restart your phone and try again, then it'll be good to go.

And thank you ​@RBxx for the assistance :) 


  • Auteur
  • Deelnemer
  • February 10, 2025

Thank you very much both! 😉