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How does bundel priority work?

  • 20 november 2024
  • 1 reactie
  • 10 keer bekeken

Hello

Currently, I had two prepaid bundles: 3GB month bundle and 1GB day bundle. Why does it drain data credits from my month bundle first??? I would want it to use data from my dagbundel instead because I buy the daily collection knowing I have a massive file to upload today and I don't want to use the more expensive month bundle.

 

Beste antwoord door Denise van KPN

Hello ​@thichphuminh.

I understand why you'd want that, yes. Unfortunately, the bundle that you bought first has priority in our systems. So, it will use your 3 GB bundle first, before using the 1 GB bundle.

Bekijk origineel

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Denise van KPN
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  • Moderator
  • 7703 reacties
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  • 22 november 2024

Hello ​@thichphuminh.

I understand why you'd want that, yes. Unfortunately, the bundle that you bought first has priority in our systems. So, it will use your 3 GB bundle first, before using the 1 GB bundle.


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