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Mobile data stopped working all of a sudden despite of topping up bundle. I am a tourist and need internet

  • July 15, 2023
  • 2 reacties
  • 194 keer bekeken
F
Nieuwkomer

My internet stopped working all of a sudden. Even though i have topped up data bundle. I am atourist here and need internet. Seems liks wasted my money on this shitty network. For God's sake introduce english in your customer service when calling!!!!!

Beste antwoord door Jasper van KPN

Hi @Fareehakhan, welcome to our forum. As a tourist you need your connection. Is this still occuring? If so, can you also add the simcard number to your profile? I see a mobile number, but to look into it I also need the simcard number. When you've entered that you can reply below to tell me.

This is a forum, it's not a chat where we reply immediatly. It can take a bit longer before we're able to reply as you've noticed. If you want quicker contact, it's best to call us at 0800-0402.

S
Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

2 reacties

F
Nieuwkomer
  • Fareehakhan
  • Auteur
  • Nieuwkomer
  • July 17, 2023

Can somebody please help. I have tried everything. Resetting the internet setti as per device guidance of KPN, restarting the phone, resetting mobile data, enabling data roaming, topping up bundles. Seems like i wasted my money on this sim when i cannot even access internet through it. PLEASE HELP!!!!!!!!

Jasper van KPN
Moderator

Hi @Fareehakhan, welcome to our forum. As a tourist you need your connection. Is this still occuring? If so, can you also add the simcard number to your profile? I see a mobile number, but to look into it I also need the simcard number. When you've entered that you can reply below to tell me.

This is a forum, it's not a chat where we reply immediatly. It can take a bit longer before we're able to reply as you've noticed. If you want quicker contact, it's best to call us at 0800-0402.

"Life is measured in achievement, not in years alone" - Bruce McLaren

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