I bought a bundle for calling and SMS for 4€, and it shows that I used all of it (even tough I didn’t), and I still cannot call anyone.
What should I do? The money has been taken from by bank account and I got an SMS from KPN with confirmation of my purchase.
Bladzijde 1 / 1
Hi
You bought the bundle. You got a confirmation sms. And now you see in the prepaid app the bundle is used?
You haven't called or texted anyone?
Please let me check. Will you please fill in your profile with mobile number and sim number. Let me know when you did and I will look into it.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.