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Nobody told me I would have to pay for the engineer

  • 9 augustus 2021
  • 2 reacties
  • 33 keer bekeken

Nobody informed me, i will pay extra for the monteur visit. 

 

 

Admin: removed customer number from screenshot for privacy

Beste antwoord door 13ramon13

Hey Zaneta!

 

Did you receive an documents called: “Monteurs Rapport” (Engineer Report) by any chance?
We might be able to conclude where the costs came from on this forum.
You might also be able to find this request in MijnKPN.

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2 reacties

13ramon13
Topper
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  • Topper
  • 86 reacties
  • Antwoord
  • 9 augustus 2021

Hey Zaneta!

 

Did you receive an documents called: “Monteurs Rapport” (Engineer Report) by any chance?
We might be able to conclude where the costs came from on this forum.
You might also be able to find this request in MijnKPN.


Denise van KPN
Moderator
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Hello @Zaneta, welcome. As 13ramon13 already said, you should have received a technician report which specifies the costs. Have you checked this report?