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KPN need help fixing the fiber connection point

  • 16 februari 2025
  • 12 reacties
  • 340 keer bekeken

Hi i need help to fix fiber cable at my home how much gonna cost me ?

 

Beste antwoord door Ik_Combineer

If you have an abonnement from Odido then they need to make a ticket for KPN. You can’t contact us yourself.,

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12 reacties

Noordzee
Superuser
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  • Superuser
  • 36388 reacties
  • 16 februari 2025

Hallo ​@Karolis700 ,

The quickest way for help is by phone. You an use our call me now/later option for that. 

 

 


  • Auteur
  • Topper
  • 12 reacties
  • 16 februari 2025

KPN is working on sundays?


huistijger
Superuser
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  • Superuser
  • 14180 reacties
  • 16 februari 2025

Hi ​@Karolis700 
You can call the customer service with the toll-free number of KPN 0800 0402
Available on: Mon-Fri between 08:00 - 18:00, Sat. 08:00 - 17:00.

Closed on Sundays and public holidays

You can also make a calling-appointment yourself, scroll down until you see: maak een belafspraak

KPN will then call you immediately, or at a time that suits you.

They are available 24/7 for urgent malfunctions


bnh
Wijsgeer
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  • Wijsgeer
  • 2287 reacties
  • 16 februari 2025

How did it happen?
The cost of repairs can be expensive if I am not wrong, right â€‹@Ik_Combineer ?


TDN
Wijsgeer
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  • Wijsgeer
  • 3379 reacties
  • 16 februari 2025
Karolis700 schreef:

KPN is working on sundays?

No. But with an KPN internet subscription, you can make an appointment at any time. It costs at least 99,- €

Making appointment

 

 


  • Auteur
  • Topper
  • 12 reacties
  • 16 februari 2025
bnh schreef:

How did it happen?
The cost of repairs can be expensive if I am not wrong, right â€‹@Ik_Combineer ?

I try to fix it when KPN internet starts to lost connection many time per day. And then change provider to Odido they made a Ticket to KPN fix it cable and after 10 days still i don't have answer .


  • Auteur
  • Topper
  • 12 reacties
  • 16 februari 2025
TDN schreef:
Karolis700 schreef:

KPN is working on sundays?

No. But with an KPN internet subscription, you can make an appointment at any time. It costs at least 99,- €

Making appointment

 

 

Appointment docent work right now :(

 


huistijger
Superuser
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  • Superuser
  • 14180 reacties
  • 16 februari 2025
 

Oh that's a different story ​@Karolis700 
Then you have to go to Odido, KPN can't do anything for you.


  • Auteur
  • Topper
  • 12 reacties
  • 16 februari 2025
huistijger schreef:
 

Oh that's a different story ​@Karolis700 
Then you have to go to Odido, KPN can't do anything for you.

I have now 2 internet subscriptions  Odido is not activated and they told me ask for KPN for help to fix it, because they can’t do nothing….


Ik_Combineer
KPN medewerker
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  • KPN Monteur
  • 4335 reacties
  • Antwoord
  • 16 februari 2025

If you have an abonnement from Odido then they need to make a ticket for KPN. You can’t contact us yourself.,


  • Auteur
  • Topper
  • 12 reacties
  • 17 februari 2025

Today internet got fixed by KPN now is working super fine thank you KPN.


Erwin van KPN
Moderator
  • Moderator
  • 27406 reacties
  • 19 februari 2025

​@Karolis700  That is nice to hear.

Do you have a subscription with us now? Or with Odido?


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