Hello!
I recently moved houses, and made an upgrade from 1gb connection to 4gb.
However, since I received the new equipment and installed, my experia box has an orange power light, and a green wifi light.
and my OTP nokia box (from kpn) has a green power, blue data light and a blinking connection light.
From documentation that I could found this means that the ONT is syncing, but not authenticaded.
I have already schedule a technician visit to Monday 24th, however is this something that I could fix myself by going into the settings of the kpn v14 box?
I already did the usual, checked my connections, re-plugged, even opened the fiber plastic box on the wall to make sure everything is in the correct place.
Did a factory reset on the experia box, and turned off the OTP for at least 1h and turned back on.
I’ll be extremelly mad if this is something that a technician ONLY can perform, and is basically clicking 2 buttons on an UI and placing a username and password, that I could have done it myself.
Please help!!!
Thanks in advance
