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How do I cancel my subscription? Can I just return my modem?

  • December 7, 2022
  • 1 reactie
  • 74 keer bekeken

Need information on cancelling subscription.

Beste antwoord door Anonymous

Hello @ruhina 

 

No, sending the modem back doesn't cancel your subscription.

You can do that by phone (quickest way) 0800-0402 (mo till fr 08:00 - 18:00 or sa 08:00 - 17:00)

Just tell tell the computer you want to cancel, it should then connect you a real person.

You can also fill out this online form to cancel: https://www.kpn.com/service/administratie/opzeggen/opzegging-doorgeven.htm

 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

  • Antwoord
  • December 10, 2022

Hello @ruhina 

 

No, sending the modem back doesn't cancel your subscription.

You can do that by phone (quickest way) 0800-0402 (mo till fr 08:00 - 18:00 or sa 08:00 - 17:00)

Just tell tell the computer you want to cancel, it should then connect you a real person.

You can also fill out this online form to cancel: https://www.kpn.com/service/administratie/opzeggen/opzegging-doorgeven.htm

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