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Beantwoord

Keep receiving invoices, even after I canceled my subscription and moved abroad

  • September 17, 2024
  • 1 reactie
  • 42 keer bekeken
A
Nieuwkomer

Apologies for contacting you here, but I couldn't find an email address anywhere, and it is impossible to reach customer service from abroad; none of the phone numbers work outside the Netherlands.

I have a problem where, despite having terminated all my contracts with KPN on June 30th 2024, I am still receiving bills for internet usage to this day. Could you please look into this? 

Thank you in advance!

Beste antwoord door RBxx

Hi @Alexandra M 

Numbers like 0800-0402 do not work from outside the Netherlands, but number 0031 612001200 does. To save costs, you can also reach KPN customer service via social media (Facebook / X).

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    1 reactie

    RBxx
    Superuser
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    • RBxx
    • Superuser
    • Antwoord
    • September 17, 2024

    Hi @Alexandra M 

    Numbers like 0800-0402 do not work from outside the Netherlands, but number 0031 612001200 does. To save costs, you can also reach KPN customer service via social media (Facebook / X).

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