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I haven't received my welcome gift yet

  • February 1, 2023
  • 3 reacties
  • 38 keer bekeken

Same is the case with me. 

 

My activation was done on 28th December: Postal code *****. I still haven’t received my welkom gift smart tv

Admin: eigen topic aangemaakt. Oorspronkelijke topic

Beste antwoord door Sanne van KPN

Hi @Smart TV not received and welcome to our forum! 

If you haven't received the TV yet, check your order confirmation to see whether the TV is on there. If it is, contact the company in charge of shipping the TV's. That’s Sidekix, and you can reach them on 088 - 623 70 06 (local rate applies) on business days from 8:00 - 21:00 and on Saturdays from 10:00 - 16:00. Then they'll be able to assist you, and hopefully things will be cleared up soon! 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

3 reacties

Sanne van KPN
Moderator
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  • Moderator
  • Antwoord
  • February 5, 2023

Hi @Smart TV not received and welcome to our forum! 

If you haven't received the TV yet, check your order confirmation to see whether the TV is on there. If it is, contact the company in charge of shipping the TV's. That’s Sidekix, and you can reach them on 088 - 623 70 06 (local rate applies) on business days from 8:00 - 21:00 and on Saturdays from 10:00 - 16:00. Then they'll be able to assist you, and hopefully things will be cleared up soon! 


Hello Sann_M. It is received now. thanks for the help


Sanne van KPN
Moderator
Forum|alt.badge.img+20

Great, happy to hear it! You’re very welcome, enjoy your TV. 😄