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Max 11mbit/s with a 1GB/s connection

  • March 23, 2023
  • 3 reacties
  • 90 keer bekeken
R
Deelnemer

Hi, I have Hussel Internet 1 Gbit/s, but my connection is most of the time is like on the screenshot attached. I tried all [restart modem, reset modem, tested on different devices, no VPN etc.] speed is always low. Please, advise how to manage that. Thanks 

 

Beste antwoord door Sanne van KPN

Hi @Rainmans and welcome to our forum! 

Was the 11 Mbit/s measured through WiFi or a cabled connection? If it was through WiFi, could you do another speedtest on a device that's connected to your router directly with an internet cable? Make sure there's no devices connected in between. I'm curious what your speed is then. 

If it's quicker then, please use our Wifi Manager to improve the internet speed. Achieving 1 Gbit/s through WiFi is unlikely, but some improvement from 11 Mbit/s should be possible. 

If this was measured using a cabled connection, could you make sure the cable is directly connected and has no interference from other hardware? If that doesn't improve it, try a different cable. Hopefully we’ll see some results then! 

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    3 reacties

    Sanne van KPN
    Moderator
    Forum|alt.badge.img+20
    • Sanne van KPN
    • Moderator
    • Antwoord
    • March 24, 2023

    Hi @Rainmans and welcome to our forum! 

    Was the 11 Mbit/s measured through WiFi or a cabled connection? If it was through WiFi, could you do another speedtest on a device that's connected to your router directly with an internet cable? Make sure there's no devices connected in between. I'm curious what your speed is then. 

    If it's quicker then, please use our Wifi Manager to improve the internet speed. Achieving 1 Gbit/s through WiFi is unlikely, but some improvement from 11 Mbit/s should be possible. 

    If this was measured using a cabled connection, could you make sure the cable is directly connected and has no interference from other hardware? If that doesn't improve it, try a different cable. Hopefully we’ll see some results then! 

    ~(˘▾˘~) (~˘▾˘)~
    wjb
    Superuser
    • wjb
    • March 24, 2023

    In order to measure the speed of your Internet connection, never measure through wifi. Always use a computer which is connected to the network with a network cable.

    If possible use the Ookla Speedtest app from the Microsoft Store on a Windows computer.

    Be positive, avoid negativity, enjoy life and stay healthy!
    R
    Deelnemer
    • Rainmans
    • Auteur
    • Deelnemer
    • March 26, 2023

    I improved the speed by disabling the 2.4 network. So now have only 5. Any advice what are the best settings to allow both networks to operate? I need 2.4 for some of my devices. Thank you! 

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