Skip to main content
Beantwoord

I want to stop my contract

  • May 22, 2025
  • 1 reactie
  • 10 keer bekeken
B
Nieuwkomer

I have problem I want to cancel my contract but they told no because I switched to prepaid witch I still have to pay one month I don't want that please stop my contract 

 

Admin: afgesplitst en eigen topic voor je vraag aangemaakt

Beste antwoord door Alex van KPN

Hi ​@Bechar dannaoui, welcome to our community. 
If I understand correctly you're trying to cancel your contract but were told that it's not possible. In the meantime you've switched to prepaid, is that correct?

If you've switched to prepaid your contract has already been canceled. What do you see when you log in to Mijn KPN with your account?

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    1 reactie

    Alex van KPN
    Moderator
    Forum|alt.badge.img+26
    • Alex van KPN
    • Moderator
    • Antwoord
    • May 23, 2025

    Hi ​@Bechar dannaoui, welcome to our community. 
    If I understand correctly you're trying to cancel your contract but were told that it's not possible. In the meantime you've switched to prepaid, is that correct?

    If you've switched to prepaid your contract has already been canceled. What do you see when you log in to Mijn KPN with your account?

    De Kennisbank

    Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

    ...

    Community voorwaardenAccessibility statement